Are you eligible for Cold to Cosy Homes?

You may be surprised to find out that you are. See if you meet any ONE of the criteria below. If you’re not sure, don’t hesitate to contact us: 01768 216500 or [email protected]

Health criteria

Anyone with one of these:

  • Cardiovascular condition (inc. Coronary heart disease, stroke, hypertension, transient ischemic attack)
  • Respiratory condition (inc. COPD, asthma)
  • Neurological or neurobiological condition (inc. Dementia, Parkinson’s disease, MS, epilepsy, fibromyalgia, ME)
  • Musculoskeletal conditions (inc. Arthritis, limited mobility, recently attended hospital due to a fall)
  • Blood conditions (inc. Sickle cell disease, thalassaemia)
  • Cancer
  • Moderate to severe mental illness (inc. Schizophrenia, bipolar disorder and depression where receiving regular treatment)
  • Severe learning difficulties
  • Autoimmune or immunodeficiency diseases (inc. Lupus, diabetes, HIV)
  • Terminally ill
  • Other illness exacerbated by cold (confirmed by a GP)
  • In possession of a valid NHS Medical Exemption Certificate.

Vulnerability criteria

Anyone in one of these situations:

  • Victim of domestic violence
  • Recent bereavement
  • Moving in and out of homelessness
  • Recent immigrant or asylum seeker
  • Physical or sensory disability
  • Have ECO-Flex Declaration from you council
  • Be registered on the Priority Services Register
  • Over the age of 65

Income criteria

Anyone receiving one of these:

  • Employment and Support Allowance
  • Jobseekers Allowance
  • Income Support
  • Pension Credit
  • Child Tax Credit
  • Working Tax Credit
  • Universal Credit
  • Carer’s Allowance
  • Housing Benefit or Council Tax reduction
  • A disability benefit (inc. Attendance allowance, DLA, PIP)
  • MOD administered benefits

Or, your income is not more than:

I found the service to be professional, prompt, practical and friendly. Can’t fault it.

Ian, Kendal

“This is a great scheme, which I’m proud to be a champion of. Many of the homes in our area are very old, or in need of modernisation, and therefore can be difficult to heat or have outdated heating systems. A cold and damp home can cause many health problems, so it is crucial that people get the advice and financial assistance they need to turn their homes from cold to cosy. So I’d encourage everyone to take a look at the website or give the team a ring, to see if there is any help available to them.”

Executive member with responsibility for policy, governance and people resources

Councillor Marion Fitzgerald, Allerdale Borough Council
Number of under 18s in household 1 adult in household 2 adults in household
0 £14,520 £21,780
1 £19,140 £26,400
2 £23,760 £31,020
3 £28,380 £35,640
4+ £33,000 £40,260

So, for example:

  • There’s one adult and two children in your household. You’ll qualify if your income is £23,760 or less.
  • There are two adults and no children in your household. You’re eligible if your total income is £21,780 or less.

If you are eligible:

Apply Now

Also use this link if you want to apply for someone else.

If you are not eligible:

You can still take advantage of our impartial expert advice even if you don’t meet the criteria for our free service.

Our advisors can save you time and money in the long term, from simplifying the myriad of options out there through to extensive energy audits or thermal imaging surveys. 

Telephone advice

You can have a free chat (of about 10 mins or so) with one of our team, who can answer initial queries. They’ll let you know if they think a full, in-depth advice call would be useful and the prices for this start at £100 . Email [email protected] or call 01768 216500 and ask to be booked in for your free initial advice call. 

Home audits

We can offer a comprehensive assessment of your home to help you plan a retrofit, including modelling the current heat loss and carbon footprint of your home and how they could improve with a range of retrofit options. Prices start at £600, depending on the size, complexity and location of your property, as well as your specific objectives. Find out more >

Thermal imaging

Our thermal imaging service can identify parts of your building where heat is being lost, so that you can plan remedial works. You can also combine this service with our home audits and advice assessments. Prices start at £180Find out more >