CAfS Home Energy Team

Our team are based in (or very near) Cumbria and all are experienced, helpful and sympathetic. They will ask you a series of questions to work out what support we can give you.

All of our colleagues who give home energy advice are DBS checked, and thoroughly trained. Our Project Officers and Home Energy Advisers hold City & Guilds Level 3 Award in Energy Awareness as a minimum. They are quality assured by our internal expert staff, attend our monthly meetings to stay up to date with the latest information and regularly assessed.

Tina Holt
Tina HoltProject manager: Retrofit for Cumbria
Tina joined CAfS in 2019 to coordinate home energy efficiency services but now manages Retrofit for Cumbria, developing a service that supports householder centred energy retrofit.

Her experience in energy efficiency includes leading behavioural change programmes, creating a project to support and inspire retrofit in her local community, home energy consultancy, working for a Green Deal Provider and editing and running the AECB’s CarbonLite Retrofit online course.

She also has hands-on experience of deep retrofit through coordinating building work on a previous home in Nottingham. This became one of the first homes in the UK to achieve the space heating target of EnerPHit (the Passive House retrofit standard). Previously, Tina worked as a consultant and project manager implementing business systems in private and public organisations.

Sarah Munton
Sarah MuntonCustomer Service Administrator: Cold to Cosy Homes
Sarah joined the team in January 2022. She provides admin support for the Cold to Cosy Homes project officers and is likely to be one of the first points of contact for customers before referring them on.

She moved to Cumbria in November 2021 to be closer to family and to embrace the outdoor life she loves. She has previously worked in legal services and for an Essex Hospice where she was part of the Corporate Services and Facilities team. Her responsibilities included maintaining external stakeholder relationships and supporting the team’s volunteers.

Phoebe Balcombe
Phoebe BalcombeCold to Cosy Homes, Project Manager - Operations
Phoebe moved back to Cumbria to be closer to family and friends after studying philosophy in Nottingham. She previously worked as a retail manager in the charity sector helping meet fundraising aims and supporting volunteer development.
Phoebe joined the Cold to Cosy team in August 2022, looking to continue helping those in need feel supported. She enjoys going for walks and swims, going to concerts and exploring new places.
Amy Hield
Amy HieldHome Energy Adviser
Following a career in the creative industries and community development, Amy retrained in Green Building, on the Center for Alternative Technology’s MSc program. following the very hands on deep retrofit of her own 17th century farmhouse.
She began working with CAfS in 2019 as a Home Energy Adviser on our Cold to Cosy homes program, supporting people at risk of fuel poverty, she now provides quality assurance for our team of Cold to Cosy advisors, as well as working across our retrofit services.
Deeply motivated by the need for a just transition to low carbon homes, Amy particularly enjoys working directly with clients to help them explore the best options for them to reduce the cost of heating their homes, both in terms of carbon and pounds.
Alison Smith
Alison SmithProject Officer - Retrofit for Cumbria
Alison joined CAfS in February 2022 to be part of the Cold to Cosy homes team. She has a background in customer facing roles in diverse sectors from both public sector and private industry.

During a degree in Environmental Health, Alison particularly enjoyed the housing element of the course and for the last four years Alison has been building her own house, converted from an old agricultural building. This has been an excellent apprenticeship in putting into practice the technical construction knowledge and experiencing all those retrofitting issues.

Mamosa Simmons
Mamosa SimmonsCustomer Services Administrator
Mamosa Joined the Cold to Cosy Homes Team in September 2023 as a Customer Services Administrator. In her role, she offers administrative support to the team and assists customers who reach out to the service.
Originally from South Africa, Mamosa made the move to Cumbria in November 2019. She holds a LLM in International Human Rights from De Montfort University and has a wealth of experience in Immigration law in South Africa. Mamosa is also actively involved in charity work.
Outside of work, Mamosa enjoys going for walks with her family, cooking, gardening, and exploring different travel destinations.
Claire Hepworth
Claire HepworthCustomer Services Administrator
Claire joined the Cold to Cosy Homes Team in August 2023 as one of our growing team of Customer Service Administrators. She provides admin support to the team and helps customers who contact the service.
This year, Claire has returned from a 4-month trip travelling Southeast Asia, Australia and New Zealand, as well as enjoying an interrailing trip in Europe last summer. She has an English Literature degree from Lancaster University and previously worked at a local secondary school, providing maths intervention to students, as well as working in a local vegetarian café. After always having a keen interest in sustainability, Claire is excited to be part of a team making a great change to Cumbria.
Outside of work, Claire enjoys baking vegan cakes, growing veggies, riding her horse and travelling.

Energy Advisers

Graeme Brown
Graeme Brown
Graeme is a partner in an organic and wholefoods workers cooperative in Lancaster while also studying part-time at the Centre for Alternative Technology towards an MSc in Sustainable Food and Natural Resources.

Graeme lives in Lancaster with his family with whom he shares a love of the outdoors, gardening and growing food.

In his free time Graeme carves useful everyday objects such as spoons, bowls and seats from foraged green wood.

Andrew Rogers
Andrew Rogers
Andrew has established and ran corporate relocation management companies and began taking an interest in energy efficiency in the early 1990s.

Since then, he has become a Domestic Energy Assessor and Trainer, a Commercial Energy Assessor, an On Construction SAP Assessor, a Green Deal Advisor and more recently, a PAS2035 Retrofit Assessor.

Andrew is currently the Lay Chair of the Durham Diocesan Synod and an Honorary Canon at Durham Cathedral.

Dan Richards
Dan Richards
Dan developed an interest in environmental ethics whilst studying at the University of Sheffield. He volunteered and then worked at C.A.T, gaining experience in sustainable building alongside studying Energy Solutions for a Sustainable World.

Since moving back to Cumbria in 2012 Dan has worked in active travel projects and events.

He is currently renovating an outbuilding to Passivhaus standards and bringing his experiences in retrofit and energy efficiency to a classic Cumbrian stone building.

Stephen Mulvihill
Stephen Mulvihill

Stephen joined CAfS in January 2022 from an electrical-mechanical background. He ran his own company for 25 years before moving on to constructing new houses and refurbishing existing ones.


The lack of energy efficient measures in the building regulations led to his interest in energy conservation. He has qualifications in renewable energy, Solar P.V., Heat Pumps and Ventilation systems.

He has a passion to eliminate fuel poverty and make buildings energy efficient and a comfortable environment to live in at low energy costs. He is a member of the IET and a founder member of the Retrofit Academy.

Antony Dumskyj
Antony Dumskyj
Antony’s commitment to sustainability led him into being an organic market gardener for 15 years, whilst working for Ecoworks, a not-for-profit organisation in Nottingham.

From 2011 Antony and his partner set about transforming 16 acres of upland sheep pasture in Derbyshire into a biodiverse smallholding.

Antony and his partner now hope to build a straw bale eco-house or convert the small stone barn, all off-grid and designed for maximum energy efficiency.

Antony enjoys being able to help others reduce their environmental footprint, and in his spare time loves nothing more than soaking in the ambience on woodland walks.

Rick Squires
Rick Squires
Rick has spent most of his working life as a freelance logistics manager within the events industry but has always had a keen interest in environmental matters. He has a post-graduate diploma in Environmental Management and – more recently – the C&G qualification in Energy Awareness.
He joined CAfS in mid 2020 as Project Officer on the Cold to Cosy Homes team and more recently moved over to ‘the other side’ to become a Home Energy Advisor.
Rick is currently building a low energy, carbon-negative natural home near Kendal as part of a small co-housing project.

Energy Assessors

James Woolgrove
James Woolgrove
James started his career building eco houses in the USA in the 1980s and has had an interest in energy saving and buildings ever since. After a number of years in the live events industry, he decided to follow his passion to concentrate on the heritage building sector and sustainability.

James’ understanding of building physics and the crafts involved have been essential in influencing energy consumption on many projects around the country, including on his own home. James has had significant training and CPD in Retrofit. He is a Chartered Building Manager with the CIOB and a Fellow of IIRSM.

Chris Shepard
Chris Shepard
Chris founded ‘The Naked Build Company – (Dressed in Nature)’ in 2020. His creative buildings capture carbon as part of the green space we need for healthier well-being.

Chris’ vision is to look beyond mere use of renewables and says that; ‘our living spaces can work far better for ourselves, nature and the planet’. He balances outdoor adventure with a spirit for fun and creativity from his distant Nordic roots, via Yorkshire.

He’s worked in the built and natural environment, including leading a multi-disciplinary consultancy with National Trust. He firmly believes that business is about people first. He draws his inspiration from his home base in The Lake District. Motto ‘be curious, always’