With colder weather forecast and a 5% hike in the energy price cap this month, we’re urging residents across the county to take advantage of our free home energy advice service.

Our award winning service, Cold to Cosy Homes, provides free advice and energy saving equipment to help Cumbrian householders make their homes warmer, drier, healthier and cheaper to heat.

The Cold to Cosy Homes team offers a free telephone advice call from a qualified adviser to all Cumbrian residents, with a home visit offered to a wide range of eligible households. In addition to advice on how to save energy, they can help with heating controls, look at energy bills and tariffs and support with meter readings and smart meters. They also distribute free energy saving equipment, and can signpost to suitable grants and financial assistance, and other support agencies.

Elena Parsons, Service Manager said “On top of our 25 year track record of helping local householders reduce their energy bills and make their homes warmer, what we’re really proud of, is that our advisers are qualified, local and totally independent.

The service can be accessed online by completing a short form or by calling 01768 216 500.

Service Manager, Elena Parsons said “We know that just after Christmas is a difficult time for many people financially, and on top of that, energy prices have increased again and, we’re right in the middle of the coldest part of the year, so getting in touch with our team now will have the most impact.

The service is free for all Cumbrian residents including homeowners, and private and social tenants, and is funded by the Energy Industry Redress Scheme, the Department of Energy Security, the North West Net Zero Hub and delivered in partnership with Cumberland Council and Westmorland & Furness Council.