Smart meters record how much electricity or gas households use – just like existing meters. But with a smart meter, customers can also see how much energy they are using, on the in-home display.

The in-home display is sometimes called an IHD. It comes with the smart meter, and can help households keep a closer eye on how much energy they are using, and how much it’s costing them. Having a smart meter means getting a bill based on how much energy has been used – not an estimate. This could help customers take some of the guesswork out of balancing their budget.

Even better, smart meters send gas and electricity readings directly and securely to the energy supplier so customers shouldn’t have to.