Blog

  • Big Energy Saving Week celebrates our partnership

    Big Energy Saving Week celebrates our partnership

    This week (17 – 23 Jan) is Big Energy Saving Week and  one of our key partnerships is being celebrated for all it does to help residents keep hold of their cash during Winter.

    Cold to Cosy Homes is our large scale project that offers free independent energy advice and energy saving measures to vulnerable households.

    It has now offered advice and measures like draughtproofing to hundreds of households throughout the region, saving locals huge amounts of energy and money.

    Working in partnership with local authorities, this year the project has extended its reach to the entire county. Homelife Carlisle is one of these partners who similarly offer home improvement grants of up to £7,500 for households in need.

    Representatives from CAfS and Homelife Carlisle, a Home Improvement Agency, provided by Carlisle City Council, met with MP John Stevenson in Carlisle this week to discuss the work.

    January is usually the most difficult of months with homeowners experiencing a long wait until payday along with a higher demand on their home energy requirements due to the colder temperature.

    This year, families are experiencing even tougher conditions with energy prices skyrocketing leading them to have to make tough choices when it comes to the affordability of heating their homes.

    The best way to discover ways of how to reduce energy costs is to get independent, specialist advice and Cold to Cosy homes Cumbria offers that free to eligible households. They can also offer so much more in terms of support with switching suppliers or tariffs, installing smart meters or smaller measures like LED bulbs and radiator reflectors, draught proofing and sign posting on to larger measures which can lead to a reduction in bills of hundreds of pounds per year.

    Of course, it’s not just about saving money but reducing our carbon emissions and reducing energy use can go a long way in supporting the Cumbria target of becoming carbon neutral by 2037.

    Residents wishing to access energy saving support should contact Cold to Cosy Homes or Homelife Carlisle and they will be cross referred to receive the maximum support and guidance for their situation with just one phone call.

    Carlisle MP John Stevenson said: “This partnership is one of a number across Cumbria made by Cold to Cosy Homes which enables every household to get free independent advice, an example of how they are committed to reaching as many vulnerable and low-income households as possible during these difficult times.”

    CAfS representative Kieran Macfadzean said: “By working in close partnership with Homelife Carlisle we can offer a broad range of households sound, independent advice on all aspects of staying warm and reducing their energy bills. We often advise about support that may be available from Homelife Carlisle to achieve larger works such as insulation and installation of renewable heating systems.

    “In a time of escalating energy bills, we can all benefit from finding out how we can change our energy use and save ourselves some money.”

    In December 2021 a Cumbrian Sustainable Warmth consortium of district councils – that aims to address fuel poverty, improve energy efficiency and carbon savings – was told that they had received £19,955,000 funding from the UK Government.

    The application for the Sustainable Warmth Competition, was submitted on the consortium’s behalf by Carlisle City Council.

    The funding aims to boost the local economy to retrofit a target of 1,310, mainly private sector homes, with energy efficiency measures, including low-carbon heating across Cumbria.

    Carlisle City Cllr Paul Nedved, Portfolio holder for Economy, Enterprise and Housing, added “We would encourage any residents who would like energy advice or find out what grants are available for energy saving measures to get in contact with CAFS or Homelife Carlisle to see how we can assist you save energy and keep warm.

    “We will soon be launching a new grants scheme after we successful bid for government funding on behalf of the district councils in Cumbria. Keep an eye on www.carlisle.gov.uk/homelife for updates.”

    Households can find out more and apply at www.cosyhomes.org.uk or call 01768 216500 to talk to one of the team.

  • Great uptake of carbon literacy courses

    Great uptake of carbon literacy courses

    This year CAfS launched a new programme of climate training which has been very successful. CAfS’ climate and carbon literacy training courses have huge levels of take up and very positive feedback in terms of improved knowledge and also attendees feeling more motivated and empowered to take action. As take up was so high, we had to recruit extra trainers and now have a team of 8 specialist climate trainers. 

    “The course sets out why action on climate change is needed now and what we can do as individuals and businesses to make a difference. In the past, when I have attended climate change training, I have felt that I have been talked at, judged or blamed (that action has been slow), this isn’t the case with CAfS, the approach is one that is reflective, balanced and pragmatic. It is based on an understanding that not all of us can take every action, inhibited by our ability to change for various reasons, but instead, raises your consciousness to make you want to do something, whatever is right for you or your organisation, and helps you think through the practical steps involved.” – Andrew Seekings, Chief Executive, Allerdale Borough Council. 

    CAfS has delivered 68 training sessions this year to a great range of organisations and individuals, including Cumbria County Council, Allerdale Borough Council, Copeland Borough Council, South Lakeland District Council and Eden District Council, open courses for mixed audiences and a specialist course for hospitality businesses, including Langdale Leisure.  

    Courses ranged from full-day, accredited climate and carbon literacy training, to shorter courses giving an overview of climate science and solutions for Cumbria.  

    Any organisation interested in the bespoke organisational training or open audience courses should contact [email protected] 

    For details of current open access courses available to book, please see Events – CAfS 

    CAfS also recruited and supported 20 volunteer climate trainers this year who went on to deliver free climate-related talks and events in their own communities, reaching over 500 extra people.  

  • An update on Fellfoot Forward

    An update on Fellfoot Forward

    Fellfoot Forward Future fair – North Pennines AONB 

    The Fellfoot Forward Landscape Partnership Scheme is working with CAfS to deliver the Future Fair part of the scheme. We want to assist farmers, landowners and communities in the scheme area to implement long-term sustainability and carbon reduction and leave a legacy that is fair and sustainable for the next generation. Climate change and how we respond locally and globally will affect the security and impact of everything we invest in through the Fellfoot Forward Landscape Partnership Scheme. 

    Fellfoot Forward Community buildings – North Pennines AONB The Fellfoot Forward Landscape Partnership Scheme can support communities to change their community buildings to become low carbon and sustainable, and to focus on opportunities to retrofit and renovate, utilising renewable energy, choosing natural materials, and nurturing an ethos of reduce, reuse, repair and recycle. 

    Looking ahead! In 2022 CAfS will be working with the Fellfoot Forward LPS and the Farmer Network to deliver an innovative “whole farm carbon pilot” in the area, supporting farmers in calculating their baseline carbon emissions utilising the Farm Carbon Toolkit and aiding them with audits, training, on farm events and farmer to farmer networks. 

     

  • Looking back on a year at CAfS

    Looking back on a year at CAfS

    Merry Christmas to all of our followers and supporters! After another turbulent year we’ve reached the final days of December in a nostalgic mood. We thought we’d take a look back at the previous 12 months and bring to your attention a few of the CAfS highlights and milestones from 2021.

    But first…

    A message from our CEO

    Karen MitchellAs 2021 draws to a close, I’d like to say a huge thank you to all our supporters on behalf of the CAfS team. We have had many ‘highs’ over the last year – from great success in bringing funding into Cumbria for a whole range of projects which help reduce our carbon emissions, to meeting for the first-time face to face with our new colleagues recruited virtually during the pandemic. We have also had some ‘lows’ – by far the worst of those being the outcome of COP26 which was a major blow for the future of humanity although sadly not a surprise. However, we continue our fight against climate change undeterred – helped by the knowledge that public and organisational support in Cumbria for rapid action to reduce carbon emissions is growing day by day.  

    I hope that our monthly newsletters provide you with constructive hope, ideas, and a sense of connection to others who are also moved to act. As more and more people take steps to reduce their carbon footprint – insulate their homes, ditch the car for cycling, take the bus, repair rather than chuck stuff away, buy local food, eat less meat, fly less, avoid fossil fuel investments etc – we will all benefit. Lower energy bills, cleaner air, quiet roads, new green jobs, less waste are just some of the many advantages we can experience from a low carbon Cumbria. 

    My New Year’s Resolution will be to celebrate these benefits every day. 

    Stay well. 

    Karen Mitchell 

    What we did this year:

    Our team continues to expand

    Firstly, it’s been an absolute delight to welcome so many new members of staff to the CAfS family. Since January, 10 new faces have arrived to the team, increasing our forces by around 50%. Every one of the new people have slotted seamlessly into the day-to-day workings of the charity and we thank them for making fresh faces so easy to get used to.

    We led the charge

    In July, we completed our involvement with the partnership with Charge My Street which has hugely increased the number of electric vehicle chargepoints in Cumbria. Over thirty installations were made while we were in on the project and our very own Nigel authored a fantastic report on the future charging requirements of Cumbria. We’re very grateful to have had the opportunity to work with the Charge My Street team and can’t wait to see more of their chargepoints sprouting across the region.

    Cumbria got cosy

    Cold to Cosy Homes has had its biggest year yet with 1500 households having received advice and 1000 energy saving measures being distributed to the people of Cumbria. The energy team were also recognised by the North West Energy Efficiency Awards, winning the prize for vulnerable customer support. Congratulations and thanks to the energy team for their tireless efforts.

    A new grant was launched

    Backed by the National Lottery Community Fund, we launched the Community Climate Grant fund in November. This allows groups in Cumbria to apply for up to £10,000 of funding for their climate-friendly projects. This total funding pot of £100,000 has the potential to make a huge difference in Cumbria’s race to net-zero and we can’t wait to find out what the residents of the county do with the cash.

    Youth Climate Summit 

    The 2021 Youth Climate Summit took place in October with young people from a load of different schools meeting to discuss their thoughts on climate science and its solutions for Cumbria. These findings were then presented to Karen Mitchell and Cumbria County Council’s member for Environment. The recommendations included revised policies on transport, waste and youth representation. Thanks to all the young people for their dedication to get involved.

    Great Big Green Week

    In September, we had the Great Big Green Week which saw a parade of Cumbrian organisations absolutely knocking it out of the park with events taking place up and down the county. On our directory page, we found just under 40 events at which Cumbrians were engaging with climate issues and committing to solutions. Well done to everyone involved!

    Ambleside began their journey to zero

    Ambleside to Zero officially launched in September with businesses and residents being shown all the support that is available for low-carbon initiatives and all the plans for making Ambleside a stronghold of carbon neutrality in the Lake District. This was just the first step on a journey that will take the town down exciting new avenues in the race to net-zero.

    We inspected our footprints

    In March, we launched our very own carbon footprint calculators for households and businesses. These were used by a huge number of our followers to work out the impact their practises were having on the climate and helped to identify where they could make changes. We were greatly encouraged by the numbers we saw making use of the calculators along with the overwhelmingly positive response some users sent to us after they were finished.

    Carbon literacy began to spread

    Our carbon literacy training sessions have already resulted in over 500 individuals being trained up in climate science and solutions. The enthusiasm that we’ve seen for these courses, both from individuals and from larger bodies training their staff, has been heartening to behold. We’re planning to continue these courses into 2022 and we will hopefully continue to see them filled with keen folks willing to learn.

    We revealed Cumbria’s potential

    In one of our larger moments of exposure on a national scale, we released The potential for green jobs in Cumbria report in March. This revealed that up to 9000 jobs could be created in the region over 15 years if we committed to a transition to green technologies. The report received widespread coverage nationally and we’re desperately hoping to see it factored in to national public policy in the coming years.

    The race to 2037 began

    This year was the one in which the Zero Carbon Cumbria Project, funded by the national lottery, was initiated. Around 80 organisations came together to begin a 5-year partnership. During this time, the group will be pushing any initiative they can to help meet their target of getting Cumbria to zero-carbon by 2037. We’re early on in the partnership but it’s been great to see the progress already being made in the discussions.

    Our energy was renewedAndrew from CAfS installing a radiator reflector while the householder looks on

    Thanks to some generous funding from the Energy Saving Trust, we were able to expand the scope of our energy services as a whole. Cold to Cosy Homes benefited from a significant boost in staffing and its reach was extended to new parts of Cumbria. We also began our Retrofit for Cumbria service which has been taking applications from residents eager to make changes to their home, futureproofing them for the coming years. We’re incredibly eager for more people in the county to discover how to marry together the traditional and beautifully built homes of Cumbria, with modern and sustainable energy conservation methods.

    And in addition…

    In the last 12 months, CAfS has brought in £1.1 Million in grant funding, over £8,000 in donations and £130,000 from our paid services. And this isn’t even mentioning our close partnership with Shed 1 Gin who chose us as one of their charities to support for the year and who hosted our first in-person event since early 2020!

    All in all, it’s been a brilliant year for CAfS and we can’t reiterate enough how grateful we are to all of our supporters. None of our work gets done without the people of Cumbria and we hope you’ll continue to stick with us in our mission well in 2022 and beyond. Have a lovely holiday period and we look forward to getting stuck back in in the new year.

  • New report sets out Cumbrian energy projects in race to net zero

    New report sets out Cumbrian energy projects in race to net zero

    This month, the Green Investment Plan Cumbria (known as the GIPC to their friends) launched its new green investment report. The report outlines a series of projects that are set to pump billions of pounds into the local economy while reducing greenhouse gas emissions by millions of tonnes every year. The projects intend to make the most of Cumbria’s wealth of renewable and natural assets and take in a range of sectors and range across nature, transport, buildings and the energy sectors. They each involve various mechanisms to help with their financing. The report also identifies actions which should ensure that local interest is maintained in the investments so that the projects can be shaped to meet local environmental and community needs & priorities.

    One of the major projects identified include a community owned offshore wind farm named “Collette”, which could power 1.7 million homes with clean energy and bring hundreds of jobs to the west coast of Cumbria. Not bad.

    Another proposal is for a large-scale facility at Harker which could produce hydrogen gas from renewable energy, to be used for the hard to abate sectors such as steel, cement and heavy road transport.

    An agri-innovation hub is also suggested to develop skills in innovations such as agri-forestry, agri-Voltaics, livestock management and nature-based solutions opportunities by combining public payments with private investments, to scale up to many of the catchments in Cumbria.

    Also on the cards is a retrofit skills hub and a retrofit delivery organisation. this would train Cumbrians in retrofitting skills and encourage consumers to undertake projects by increasing their understanding of options available to them. It would also build confidence that works will actually be professionally carried out. The skills hub could be delivered by the Cumbrian network of further education colleges, the Ecological Building Systems, based in Carlisle, and others.

    The report comes as a commitment to net zero is growing across the financial system. While there is no shortage of capital, how this is delivered needs to be urgently addressed. –  in particular locally where there is a large demand for cash, alongside a struggle to attract investment.

    Recent polling from YouGov has suggested that two-thirds of the UK public think it’s important that the UK invests in transitioning traditional industries such as steel to low-carbon production.

    The report is the first step to attracting more funding to Cumbria and it seeks to illustrate what a green investment plan for Cumbria might look like. While Cumbria’s reorganisation into two new unitary authorities will take some time to fully bed down, strategies for investing in net zero projects need to start now to meet national 2030 deadlines and the 2037 net zero local target.

    We hope that common net zero ambitions, green investment and jobs plans can be a bridge between the two unitary authorities, to build from all that has already been achieved, and with an accelerated pace of delivery.

    Prof Nick Robins, LSE and chair of GIPC, commented:

    “What is so inspiring about the proposals from Cumbria’s Green Investment Plan is the focus on how financial innovation can not only enable urgent climate action, but also create good quality jobs for local people and strengthen communities through a focus on delivering a truly just transition.”

    Ciara Shannon, Project Lead of GIPC, said:

    “With Cumbria’s wealth of green assets, there is a great opportunity for local and national investors and the government to come together and create something truly pioneering. If all of the ideas in the report are acted on, Cumbria can go beyond achieving net zero greenhouse gas emissions to be one of the UK’s first climate positive counties (that is, to remove more GHG emissions than it puts into the atmosphere”.

    Ingrid Holmes, Executive Director, Green Finance Institute, commented:

    “Net zero investment must scale up as soon as possible. The UK Infrastructure Bank – which has a joint focus on delivering and supporting local and regional growth for a net zero economy – is likely to be an important partner for Cumbria in its efforts to unlock private capital to create future-fit, resilient infrastructure that meets local needs.”

    Suzanne Caldwell, Managing Director, Cumbria Chamber of Commerce, said:

    “I hope that this report will be read far and wide and that it will lead to a competitive investment strategy for Cumbria. An investment strategy will help Cumbria’s businesses make the right decisions to seek out social and environmental opportunities, alongside financial returns.”

    Michael Osbourne, Arup, commented:

    “Harnessing Cumbria’s natural forces of wind, tide, solar and water for renewable power will drive a green industrial revolution, decarbonising industry and transport, creating new raw materials of hydrogen and oxygen, for new industries, jobs and export opportunities in the future.”

    Ian Callaghan, finance adviser to the project, noted:

    “While the raw materials for sustainable prosperity are all present in Cumbria, we need to find ways of making sure that promising projects and business ideas consistently get access to the finance they need. This will mean creating an approach that brings all the parties together to get finance over the line, and this investment plan is a great start to that process.”

    You can view the report here. 

  • Job: Customer Administrator

    Job: Customer Administrator

    Closing date: 9am on Tuesday 4 January 2022.

    We are looking for an excellent customer service professional, to provide the first point of contact for our clients. As a key member of our core team, you will handle enquiries, process client referrals using our CRM system and support the delivery and coordination of home visits. This essential role also involves providing administrative support to our team in the delivery of events across the county, internal reporting and office management.

    Application & Interview Process

    Please apply by completing the application form below. Please do not send a CV. Guidance for submitting your application is included in the form.

    CAfS Application Form

    Closing date for return of applications is 9am on 4 January 2022.

    Candidates shortlisted for interview will be informed by 7 January 2022.

    Interviews will be held via Zoom on 10 January 2022.

    Job description

    If you prefer to download the job description and person specification, please use the link below:

    Customer Administrator – Job Description

    BENEFITS: CAfS offers an excellent working environment, with benefits ranging from flexible working to a pension contribution. Find out more about the benefits of working at CAfS >

    THE EMPLOYER: Cumbria Action for Sustainability (CAfS). 

    LOCATION: Contractually based at our office, Eden Rural Foyer, Old London Road, Penrith, CA11 8ET, however, homeworking can be agreed.  Occasional meetings required at venues across Cumbria   

    REPORTS TO:  Project Manager – Cold to Cosy Homes. 

    HOURS: 22.5 to 30 hours per week, with flexibility to work across 3, 4 or 5 days  

    The working times are flexible but must include core office hours of 10am-3pm unless agreed otherwise. There may also be occasional need to work evenings/weekends for event or meeting support.  

    START/END DATE: Start as soon as possible. Fixed term contract to Dec 2022 (with potential for extension subject to funding). 

    SALARY RANGE: £18,796 to £22,352 FTE (£15,036 to £17,881 for a 30 hour week). 

    LEGAL RIGHT TO WORK: You must have a legal right to work in the UK as CAfS is not in a position to act as a sponsor. 

    APPLICATIONS BY: Apply using the CAfS application form. CVs will not be considered. Application forms must be received by 09:00 on 04 Jan 2022. 

    INTERVIEWS: Interviews will be held on 10 Jan 2022.  

    Interviews will be via Zoom. The interview process will involve one or more tasks relating to the role. Candidates shortlisted for interview will be contacted by 0900 on 07 Jan 2022.

    ABOUT CAfS  

    Our vision is a zero carbon Cumbria, and we strive to bring about a better way of life, in balance with our environment.   

    Our mission is to empower and enable people, communities and businesses to live and work more sustainably by sharing our knowledge, practice, skills, networks and practical experience. We manage and deliver events, advice, training and practical projects across the county as well as providing specialist consultancy services to enable individuals, communities, businesses and local authorities to drive a shift towards a Zero Carbon Cumbria.  

    We are expanding our Cold to Cosy Homes service in order to deliver more free home energy advice support across all districts of Cumbria. The service supports vulnerable people who may be living in cold, draughty or damp homes. 

    Our Cold to Cosy Homes service includes:  

    • Advice about home energy efficiency over the telephone and in-home by trainedCAfSemployees and contractors.  
    • Events and training about home energy efficiency for householders and volunteers. 
    • The installation of energy measures such as draughtproofing, low energy light bulbs and insulation by professional installers. 

    We also increasingly offer a range of commercial services to householders for energy audits and advice.   

    This job description is not exhaustive but is provided to assist the postholder to know what the main duties are. It may be amended from time to time without change to the levels of responsibility appropriate to the grade of the post and in discussion with the postholder. 

    MAIN PURPOSE OF ROLE: 

    The role is to: 

    • Assist the Cold to Cosy Homes team to deliver free home energy advice and paid services.  
    • Provide excellent customer service to our clients, including vulnerable customers.  
    • Deliver a range of administrative duties in support of the project team. 

    MAIN TASKS:  

    • To provide the first point of contact for clients by telephone, email and online application forms. 
    • Handling enquiries and requests, ensuring accurate input of client details onto the Customer Relationship Management (CRM) system or passing on messages as necessary.   
    • Processing client referrals by inputting information onto the CRM system or other external databases.  
    • Booking and amending energy advice calls/visits via the CRM system and Outlook calendars of team member’s and contractors and providing confirmation to the client. 
    • Assisting in the coordination of draughtproofing installation visits, including telephoning clients to arrange, referring to contractors and updates of installation records. 
    • To provide support to events. To include administering bookings on our website and CRM, managing sign-ins, preparing and packing event kit, setting up rooms and attending where required. 
    • To provide support for the ongoing implementation and compliance of GDPR requirements and the CRM system. 
    • To undertake additional administration tasks as directed by the relevant staff member, including but not limited to: ordering equipment and stationary, meeting administration, providing client data for update reports 
    • Undertake relevant training to ensure continued personal development relevant to the area of work. 
    • Perform other duties that may be required from time to time. 

    Customer Administrator  

    Person Specification 

    Essential criteria 

    To be able to demonstrate: 

    • Excellent customer service, especially providing excellent service. 
    • Experience in providing administrative support in a dynamic and demanding environment. 
    • Excellent customer skills in telephone call handling as well as online enquiry handling.  
    • Experience of recording data in Customer Relationship Management systems.  
    • Ability to proactively handle a wide range of tasks and prioritise these effectively. 
    • Willingness to learn about issues affecting vulnerable clients in heating their home, reducing costs and becoming more sustainable.  
    • Ability to use initiative and make effective decisions. 
    • Ability to use a comprehensive range of IT systems (Microsoft Word, Excel and Customer Relationship Management) and the willingness to train in additional IT skills as and when required. 
    • Accuracy and attention to detail, and the ability to work to tight timeframes. 
    • A good level of numeracy. 
    • Good written and proofreading skills. 
    • Tact, patience and diplomacy.  
    • Ability to maintain a sensitive and professional approach towards colleagues and service users, mindful of confidentiality and anti-discriminatory practices. 
    • Empathy with CAfS aims values and objectives. 

    Desirable criteria 

    To be able to demonstrate: 

    • Experience of data gathering, analysis and reporting e.g. customer data. 
    • Experience of working in a dispersed team and using Microsoft Teams or similar. 
    • An understanding of energy efficiency in the home.  
    • An understanding of the work of CAfS and the impact of climate change on the environment and economy. 
    • Experience of Charitylog CRM system.  

    If you would like more information about the role, please email: [email protected]  

  • Job: Home Energy Adviser 

    Job: Home Energy Adviser 

    Closing date: 9am on Tuesday 4 January 2022.

    We are looking for a friendly and knowledgeable adviser to help people improve their home energy efficiency, giving advice through in-home visits, by telephone and at events. You will be tasked with help guiding improvements to our service, with a keen focus on quality control and developments affecting our work. You’ll have excellent communication and accurate coordination skills, supporting our pool of contractors and advisers.

    Application & Interview Process

    Please apply by completing the application form below. Please do not send a CV. Guidance for submitting your application is included in the form.

    CAfS Application Form

    Closing date for return of applications is 9am on 4 January 2022.

    Candidates shortlisted for interview will be informed by 7 January 2022.

    Interviews will be held via Zoom on 14 January 2022.

    Job description

    If you prefer to download the job description and person specification, please use the link below:

    Home Energy Adviser – Job Description

    BENEFITS: CAfS offers an excellent working environment, with benefits ranging from flexible working to a pension contribution. Find out more about the benefits of working at CAfS >

    EMPLOYER: Cumbria Action for Sustainability (CAfS)

    LOCATION: Contractually based at our office, Eden Rural Foyer, Old London Road, Penrith, CA11 8ET, however, homeworking can be agreed.

    REPORTS TO: Project Manager – Cold to Cosy Homes

    HOURS: 22.5 to 30 hours a week, with flexibility to work across 3, 4 or 5 days. The working times are flexible but must include core office hours of 10am-3pm unless agreed otherwise. There may also be occasional need to work evenings/weekends for event or meeting support.

    START/END DATE: Start as soon as possible. Fixed term contract to Dec 2022 (with potential for extension subject to funding)

    SALARY RANGE: £21,336 to £25,400 per annum full-time equivalent, (£17,068, to £20,320 for a 30-hour week) depending on skills and experience.

    LEGAL RIGHT TO WORK: You must have a legal right to work in the UK as CAfS is not in a position to act as a sponsor. 

    APPLICATIONS BY: Apply using the CAfS application form. CVs will not be considered. Application forms must be received by 09:00 on 04 Jan 2022.

    INTERVIEWS: Interviews will be held on 14 Jan 2022.

    Interviews will be via Zoom. If you are selected for interview, you will be asked to prepare a short presentation, to be delivered during the interview. The interview process will also involve one or more tasks relating to the role. Candidates shortlisted for interview will be contacted by 0900 on 07 Jan 2022.

    ABOUT CAFS: 

    Our vision is a zero carbon Cumbria, and we strive to bring about a better way of life, in balance with our environment.  

    Our mission is to empower and enable people, communities, and businesses to live and work more sustainably by sharing our knowledge, practice, skills, networks, and practical experience. We manage and deliver events, advice, training, and practical projects across the county as well as providing specialist consultancy services to enable individuals, communities, businesses and local authorities to drive a shift towards a Zero Carbon Cumbria. 

    We are expanding our Cold to Cosy Homes service to deliver more free home energy advice support across all districts of Cumbria. The service supports vulnerable people who may be living in cold, draughty or damp homes.   

    Our Cold to Cosy Homes service includes:  

    • Advice about home energy efficiency by telephone and in-home by trainedCAfSemployees and contractors.   
    • Events and training about home energy efficiency for householders and volunteers. 
    • The installation of energy measures such as draughtproofing, low energy light bulbs and insulation by professional installers. 

    We also increasingly offer a range of commercial services to householders for energy audits and advice.   

    This job description is not exhaustive but is provided to assist the postholder to know what the main duties are. It may be amended from time to time without change to the levels of responsibility appropriate to the grade of the post and in discussion with the postholder.

    MAIN PURPOSE OF ROLE: 

    This role is to: 

    • Provide home energy advice in clients’ homes, by telephone and through events to clients across Cumbria. 
    • Ensure all the team are equipped with the most up to date knowledge of grant schemes and support for our clients across Cumbria. 
    • Help deliver a growth in the Cold to Cosy Homes service. 

    MAIN TASKS: 

    • Provide a programme of energy advice in clients’ homes, by telephone and through arranging and delivery of advice at events throughout Cumbria. 
    • Provide a high quality of customer service, building a friendly rapport with clients and a strong and credible reputation for the advice service and CAfS. 
    • Ensure a high level of quality control across the delivery of our service.  
    • Ensure the team are up to date with knowledge of grants, technology and energy-saving related measures. 
    • Develop and support our team of professional energy advisers to provide telephone-based advice and visits. 
    • Coordinate installation of energy measures in homes through our trusted contractors.  
    • Expand and implement the Cold to Cosy Homes Cumbria project across districts in Cumbria. 
    • Developing new ways to support our clients to gain the information they need to save energy and afford to heat their homes. 
    • Contribute to the ongoing work of CAfS generally, including attending appropriate networking meetings, team meetings and training sessions. 

    Person Specification 

    Essential skills and attributes: 

    • Knowledge of domestic energy saving, the domestic energy market, tariff comparisons and switching, renewable energy and other schemes to help people save energy and afford their energy bills.  
    • Good knowledge of energy saving in homes, and the issues that vulnerable people can have in heating their homes. 
    • Demonstrable skills and experience of providing high-quality customer service. 
    • Strong team player and capability to work cooperatively as part of a small team as well as on own initiative without day-to-day supervision.  
    • Excellent communication skills, to network and reach out to communities and organisations supporting vulnerable customers and to provide clear energy-efficiency advice. 
    • Demonstrable knowledge and understanding of sustainability issues and an interest in the objectives that CAfS seeks to deliver. 
    • Ability to deliver workshops and speak confidently to small groups.  
    • Good written communication and Microsoft Office skills. 
    • Ability to work to tight deadlines and juggle multiple priorities. 
    • Ability to work flexibly including evening and weekend working by agreement. 
    • Ability to travel independently throughout rural Cumbria.  

    Desirable criteria 

    The following attributes are desirable but not essential: 

    • Experience providing energy saving advice. 
    • Experience of working in or with local authorities, housing association tenants or organisation supporting households. 
    • Experience providing services to vulnerable households. 
    • Qualification in providing energy advice – City & Guilds Level 3 Energy Awareness. 
    • Experience working with people from a wide variety of backgrounds, including vulnerable individuals and community groups. 
    • Experience of working in a dispersed team and using Microsoft Teams or similar.  
    • Practical experience of improving energy efficiency in domestic settings.  
    • An existing network of contacts in Cumbria or demonstrable ability to build networks rapidly. 
    • Additional experience / qualification in energy auditing/thermography. 
    • Budgeting and project management experience. 
    • Experience of securing grant funding and tenders. 

    If you would like more information about the role, please email: [email protected]   

  • Contract: Environmental trainer/auditor for schools

    Contract: Environmental trainer/auditor for schools

    Closing date: 10am on Tuesday 4 January 2022

    We are looking for a talented trainer / auditor that will help school children undertake environmental audits of their schools. This will involve advising the children on the topics and providing training and support to help them carry-out the review/audit. Following the audits you will also provide advice and support to school children and teachers to help them implement some or all of the recommendations.

    Cumbria Action for Sustainability (CAfS) is seeking to appoint a small number of environmental trainers/auditors to support the delivery of our Greener Schools project.

    We will accept applications from both individuals and organisations. The successful applicants will work as contractors over an 8 month period. (Jan 2022 – Aug 2022)

    CAfS strives to be diverse and inclusive in all aspects of our work. We value different perspectives and backgrounds on the team and amongst contractors. The wellbeing of our staff is important and we are a flexible employer.

    Role description

    If you prefer to download the role description and person specification, please use the link below:

    Environmental trainer/auditor for schools – Role Description

    ABOUT CAFS:  

    Our vision is a zero-carbon Cumbria and we strive to bring about a better way of life, in balance with our environment.   

    Our mission is to empower and enable people, communities and businesses to live and work more sustainably by sharing our knowledge, practice, skills, networks and practical experience. We manage and deliver events, advice, training and practical projects across the county as well as providing specialist consultancy services to enable individuals, communities, businesses and local authorities to drive a shift towards a zero-carbon Cumbria.   

    Formed in 1998, CAfS is an award-winning charity with a team of 27 skilled staff, working with specialist contractors and volunteers to deliver a range of transformational low-carbon projects each year. CAfS is the leading organisation in Cumbria driving action on climate change and often serves as the first point of contact on sustainability. We co-chair the Zero Carbon Cumbria Partnership of more than 85 organisations working to reduce our county’s emissions.  

    BACKGROUND TO THE GREENER SCHOOLS PROJECT:  

    The Greener Schools project will work with 16 primary and secondary schools, mainly in West Cumbria, providing school children with the skills and confidence to respond positively to the climate emergency, improve their environmental footprint and that of the school. 

    The project is funded by: 

    • The Walney Extension Community Fund 
    • Cumbria Community Foundation through the Transforming West Cumbria programme, funded by Sellafield Ltd, and  
    • #iwill, Fairfield Wind Farm Fund, Tallentire Wind Farm Fund, Winscales Wind Farm Fund through Cumbria Community Foundation. 

    The project will involve working with schools to identify their individual needs through an environmental audit/review, advising on solutions, and supporting new initiatives to reduce carbon emissions. Students will be trained in the skills needed to carry out a school environmental audit, will co-conduct the audit and report the results to the school. They will also be involved in deciding which actions should be taken and help to deliver these actions with teachers and others.  

    The target age group for this project is 10-14 (Years 6-9) but some flex on this is possible. 

    As well as reducing carbon emissions, the project will also improve the knowledge and confidence of young people about climate change and carbon resource efficiency and support the development of their research, analytical and other skills. It will introduce them to new career opportunities. 

     

    OVERVIEW OF DELIVERY 

    Our Youth Projects Coordinator will have overall responsibility for generating demand and for allocating the work to the environmental trainers/auditors. 

    The environmental trainer/auditors will then help school children undertake environmental reviews/audits of their schools. This will involve advising the children on the topics which could be covered and providing training and support to help them carry-out the review/audit. It will also involve providing training and support to help the school children and the staff take forward some or all of the recommendations.  

     

    SERVICES TO BE DELIVERED BY THE ENVIRONMENTAL TRAINERS / AUDITORS 

    • Deliver advice, training and support to school children to enable them to undertake an environmental review/audit of their school. This will involve:  
    • Advising them on the topics which could be covered. 
    • Responding to their requests for information or advice about the various topics. 
    • Providing guidance and associated training on the process for undertaking an environmental review/audit using other training materials which will be made available by CAfS. 
    • Providing on-site support to the school to undertake the review/audit using audit checklists which will be made available by CAfS. 
    • Helping the school children to collate the findings and recommendations arising from the review/audit. 
    • Provide advice and support to school children and teachers to help them implement some or all of the recommendations arising from the review/audit. This could involve: 
    • Helping to set up new systems and frameworks to improve student involvement.  
    • Advising on energy, water, waste, food, packaging, transport, nature or other environmental actions/projects which could be taken forward by the school. 
    • Providing training on particular environmental topics. 
    • Supporting young people to undertake assemblies or involve wider community. 

     

    SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED 

    The environmental trainers/auditors are required to have the following skills, knowledge and experience  

    • Experience of undertaking environmental reviews/audits and knowledge of the topics which could be covered as part of environmental review/audit of a school, including an up-to-date knowledge of the low-carbon solutions which would be appropriate in such situations.  
    • Experience of working with young people and/or with schools. 
    • Excellent communication skills including the ability to communicate and develop effective working relations with children, young people, teachers and relevant stakeholders. 
    • Strong IT skills with the ability to use a comprehensive range of software (Microsoft Outlook, Excel, Word, PowerPoint and MS Teams).  
    • Understanding of and commitment to CAfS’ aims, values and objectives.  

     

    OTHER REQUIREMENTS

    The environmental trainers/auditors will also be required to:

    • Respond rapidly and reliably to email communication from the Youth Projects Coordinator at CAfS about the availability to deliver the support and commit to deliver it once assigned.
    • Complete a feedback report after each review/audit and any follow-up projects using a template provided by CAfS.
    • Attend training provided by CAfS relating to the delivery of these services.
    • Contribute to the development, ongoing review and improvement of the review/audit checklists and any associated training materials.
    • Use the CAfS email address provided for all correspondence relating to the project.
    • Help build a strong, credible reputation for the support provided and for CAfS.
    • Adhere to relevant CAfS policies and procedures, including GDPR and safeguarding1.
    • Have a satisfactory DBS check before delivering the service.
    • Hold public liability (£5m) and professional indemnity (£1m) insurance by the time any delivery takes place.
    • Have a driving licence and access to car, or other means to travel independently around the county.

    Further information

    • CAfS will provide example checklists and other guidance to support delivery of the services. It might also be possible to provide access to thermal imaging cameras to help with the reviews and or follow-up projects.
    • We anticipate appointing 1 – 3 trainers to undertake the 16 reviews/audits and provide the associated training and follow-up support.
    • Fees for the reviews/audits will depend on the size of the school as indicated below:
    Size of School Fees 

    (including any VAT) 

    Expected time involved* 
    Small Less than 150 pupils  £350  1 ½ – 2 ½ days 
    Medium 150 – 1,000 pupils  £450  2 – 3 days 
    Large More than 1,000 pupils  £550  3 – 4 days 

    *covering preparation, time at the school providing the training and undertaking the review/audit and subsequent reporting. 

    •  Provision of follow-up support will be paid at £19.50 per hour as agreed with the Youth Projects Coordinator.  We anticipate an average of £250 (inc VAT) per school for follow-up support. 
    • Where opportunities are generated by CAfS we will communicate these to all trainers/auditors simultaneously and ask for expressions of interest. We will match trainers/auditors to the work on variable criteria which may include availability, location, experience and skillset. We aim to ensure the work is distributed across the environmental trainers/auditors. 
    • Where opportunities are identified by the trainers/auditors these will be allocated to the trainer/auditor who brings forward the opportunity(s). 
    • Expenses for pre-agreed travel will be paid at 45p/mile.  
    • CAfS is not VAT registered. The above rate is the total amount and therefore includes VAT for any auditors/trainers who are themselves VAT registered.
    • We will accept applications from both individuals and organisations. For applications from an organisation, we would require named trainers/auditors with each individual trainer/auditor’s skills and experience clearly identified.
    • Please contact Ceri Holman ([email protected]) if you have any questions. Your safeguarding processes for working with young people

    HOW TO APPLY

    To apply, please submit:

    • Your CV or CVs if applying as an organisation.
    • A covering letter (2 pages max in size 11 font) clearly showing how you meet the evaluation criteria below including:
    1. Your experience of working with young people, schools and/or youth organisations.
    2. Your experience of undertaking environmental reviews/audits and/or other environmental-themed projects.
    3. Your experience of providing training/coaching.
    4. Examples of similar work you may have done previously.
    5. Your capacity to provide any such services over the next 8 months.
    6. Your safeguarding processes for working with young people.

    Please email your application to [email protected] or send paper copies to CAfS, Eden Rural Foyer, Old London Road, Penrith, Cumbria CA11 8ET to arrive by 10am on Tuesday 4th January

    Interviews will be held via Zoom on Wednesday 12th January and those selected for interview will be notified by email by 5pm on Wednesday 5th January.

    EVALUATION CRITERIA

    Criteria Max score
    Environmental audits/reviews 

    • Knowledge and experience of undertaking environmental audits/reviews 
    • Relevant qualifications 
    35
    Training ability and experience 

    • Experience of delivering training or presentations  
    • Experience of developing training materials 
    • Ability to inspire and motivate others 
    35
    Working with young people / schools 

    • Experience of working with young people, schools and/or similar educational organisations 
    • Excellent communication skills, both written and verbal with the ability to engage audiences in person and online, including audiences of young people  
    20
    Other 

    • Reliable and organised with excellent planning skills and a commitment to reliable admin, monitoring and evaluation 
    • Highly motivated, with a proactive attitude and ability to work independently and cooperatively as part of a small team 
    10
    Total  100
  • More public pressure required to hold governments to 1.5°

    More public pressure required to hold governments to 1.5°

    So, the UN climate summit, COP26, has wrapped up for another year. In its wake, the media and campaigners have been picking over the outcomes.  

    There were a few good things to come out of COP26. Acknowledgement by global leaders of the seriousness of climate change and the need for urgent action IS helpful. We saw the greater integration of the science into the text – the ‘Glasgow Pact’ included reference to the severity of impacts and risks to people. Quite a few things were agreed, such as the finalisation of details of the Paris Agreement and new language on loss and damage and fossil fuels. There was a slew of announcements with different groups of countries committing to different things such as the Global Methane Pledge. And countries will be revisiting their climate action plans at COP27 next year, instead of in five years’ time. The fact that the event was held in the UK has helped increase levels of interest and momentum in communities, businesses, individuals here.

    In the aftermath of COP26 the number crunching is still going on, but it is already clear that the agreements made and pledges given in Glasgow are nowhere near fast enough, good enough, or strong enough. And that, despite the fact that emissions need to decrease by 45% by 2030 to keep global heating below 1.5 degrees, current pledges add up to an increase rather than a decrease by this key date. 

    So where does COP26 leave Cumbria and our target of zero carbon emissions by 2037?  It makes even more crucial the work of CAfS and that of the many hundreds of community sustainability groups, businesses, schools and colleges, charities, service providers and local authorities that are all engaged in reducing carbon emissions. We have a chance to show what can be done when communities are placed at the heart of driving change.

    We know where the major sources of greenhouse gas emissions come from in Cumbria, from the analysis of the county’s carbon emissions carried out for the Zero Carbon Cumbria Partnership, in the Carbon Baseline for Cumbria. This knowledge means our households, communities, businesses and organisations have the power in their hands to reduce the majority of Cumbria’s emissions, by making the changes that are under their control. Of course, government action and support will also be vital to enable some of the changes that are needed. 

    We need to ensure all the action that’s already happening in Cumbria is showcased, highlighted, celebrated and brought to the attention of political leaders. We need to use our voices and insist on transparency and rapid action. We can each play a part in that – we are all influencers. We can all take steps in our own lives, and beyond that we can all put pressure on all people in positions of influence,  to take the critical and urgent action needed to drive and support the scale of change needed to protect the people and nature we care about for the future.   

  • Cold to Cosy wins award

    Cold to Cosy wins award

    A huge congratulations to our Cold to Cosy Homes team who came home with something for the trophy cabinet from the North West Energy Efficiency Awards.

    They won for their efforts in vulnerable customer support and the whole team is thrilled that their hard work has been recognised in this way.

    Andrew, Gareth, Tina, Rick, Kim, Jenny, Laura, Laura, Vibeke and Jo have all earned the award through their tireless work in supporting disadvantaged Cumbrians to navigate the complex subject of energy efficiency, managing their usage and bills and making sure homes remain warm over harsh winters.

    Thanks to the NW Energy Efficiency Awards for the boost!