Join us for a half-day training session to learn all about the new Cold to Cosy Homes Cumbria service, and how it can help your clients, service users and people in your community. 

This free service offers clear advice and practical help – including free draughtproofing and energy-saving equipment, LED bulbs, advice on energy tariffs and referrals for other improvements. 

The training session will give you a thorough understanding about the service, what it offers, how to refer your clients or people in your community, and what the process will be for them.

It will be held in Kendal on the morning of Thursday 21 November, and we'll confirm the venue and exact timings shortly. 

The training will cover:

• What the Cold to Cosy Homes service offers to householders (and including the Warm Homes Eden service in Eden) 
• Who is eligible for the service
• How to refer someone by phone, email or online
• How to help someone get an advice visit booked in or support someone by attending a visit (for those who need assistance)
• Other ways for you to help people to access this support

After the session, you’ll have all the information you need to spread the word about this fantastic free service and make sure the people you support can benefit from it. 

(If you can’t make it to this session, there’s another chance to attend in Carlisle or Penrith during January or February. Please email tina@cafs.org.uk to register an interest in this training instead.)

Who can be a Cold to Cosy Champion?

Anyone who can share information about the service or refer clients!

Here are a few examples:

• Frontline workers who help and care for others through their work, either in people’s homes or in the community
• Volunteers in your local community who attend events and could help neighbours to find out more
• You could also be a champion just by telling a friend or relative about Cold to Cosy Homes, and helping them to find out more.

You don’t need to be an energy expert and no prior knowledge is required. 

What does a Cold to Cosy Champion do?

Cold to Cosy Champions will help people to tap into the Cold to Cosy Homes service in a range of ways, depending on your work or volunteer role. No two champions will help in exactly the same way.

• Some champions will promote Cold to Cosy Homes Cumbria in the community, helping to refer people online or by phone at coffee mornings, flu clinics or other local get-togethers.
• Some champions will go into homes as part of their job, and may refer or help someone to self-refer using the CAfS phone number or the online referral form.
• Some champions will provide even more support by attending the Cold to Cosy Homes visit to reassure and help the client to take in information and answer questions.
• Other champions may give talks at local community events to promote the Cold to Cosy Homes service and tell people how to apply online or by phone. 
• Others may join CAfS staff at community markets and fairs to give out Cold to Cosy Homes leaflets or make phone and online referrals from the stall.

There are many ways to be a Cold to Cosy Champion – if it sounds like something you could do, please book now.

If you have any questions, please contact Tina Holt for more information: 01768 210276 or tina@cafs.org.uk.

Find out more about Cold to Cosy Homes Cumbria

Cold to Cosy Homes Cumbria is run by Cumbria Action for Sustainability and is funded through the Energy Industry Voluntary Redress Scheme, in partnership with Carlisle City Council, Eden District Council’s Warm Homes Eden scheme, South Lakeland District Council and the Local Energy Advice Partnership (LEAP).