Front Line Worker Training Resources
This is a collection of resources (PDFs) to give front line workers information on energy-saving.
To view, click on the links below.
Debt Assignment Protocol – for customers who have a prepayment meter and wish to switch supplier
Warm Home Discount Criteria 2015-2016 – available for customers who are in receipt of some benefits
Frontline Workers Script – England – to be used with the presentation below
Front line Workers Handout – England – to be used with the presentation below