I have a smart meter so why is my supplier asking for a reading?

As with all wireless technology, smart meters may occasionally experience connectivity issues. Just like mobile phone or Wi-Fi networks, these problems can be caused by several issues that can usually be resolved quickly. If your smart meter cannot communicate with your energy supplier via the designated wireless network, they may ask you for a temporary manual meter reading so that your bills will remain accurate until the problem is resolved.

By |2021-09-13T15:23:48+01:00September 13th, 2021||

Do smart meters work with prepay?

Smart meters will make prepay as easy as pay-as-you-go on your mobile or tablet. If you choose smart prepay, you should be able to conveniently see how much credit you have left on your in-home display, using an app, over the phone, or via text. Top-up in person at your local store/outlet, without any need to put a key or card back into a meter. Payments will automatically be added to your account and you'll always be able to top-up with cash.

By |2021-09-13T15:21:28+01:00September 13th, 2021||
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