If you're struggling with high heating bills and still get cold, CAfS may be able to help through our range of Cold to Cosy Homes services.

Our energy-saving advice calls are a free service for all eligible households.

Cold to Cosy Homes logo

Coronavirus update

We have changed the way we work due to the Coronavirus pandemic and so we are currently offering telephone-based energy-saving advice, with visits only where this is necessary, safe and practicable to accommodate.

To apply, click one of the 2 buttons below, under ‘How to apply’.

Emergency boiler replacement

If you know someone with a broken gas boiler, they may be eligible for a free replacement under the emergency boiler scheme. Find out more >

How to apply

You can apply here for Cold to Cosy Homes. Just click on the button to the right that applies to you.

Apply for myself
Apply for someone else

Who is the service for?

Tina from CAfS fits a radiator reflector during a Cold to Cosy Homes Cumbria visitIf you want a warmer, more comfortable home and to save on your heating bills, this free service could be for you.

Living in your own home? Or are you renting from a private landlord? Or living in social housing? It doesn’t matter – if you meet the criteria, we can help.

The eligibility criteria for Cold to Cosy Homes (and LEAP) are quite broad.

Income – Those on a low income or on certain benefits

Health – People affected by certain health conditions and disabilities

Vulnerability – Those affected by a range of circumstances, including bereavement and periods of homelessness

See full eligibility criteria

What do you get?

FREE home energy efficiency advice call from a qualified assessor.

This might include:

  • Fitting energy-saving improvements
  • Referring on for professionally installed draughtproofing
  • Advice or help with switching energy tariff
  • Referring on for other assistance and support

It is easy to find out more – just contact us now on 01768 216500 or cosyhomes@cafs.org.uk.

Did you know:

You can still gain access to our impartial expert advice even if you don’t qualify under the criteria for our free advice service. 

You can always have a free chat (of about 10mins or so) with one of our team who can answer initial queries and then advise if they think a full advice call would be useful. Our advice, from simplifying the myriad of options out there, through to extensive energy audits or thermal imaging surveys can save you time and money in the long term. 

Quotes will depend on property size, complexity of property, specific objectives of the client and the location. As a guide, prices start at £100for an in-depth energy advice call and £600 for a comprehensive home energy audit. Thermal imaging, which starts at £180, can be combined with Audits and an Advice Assessment. 

Email cosyhomes@cafs.org.uk or call 01768 216500 and ask to be booked in for an advice call.