How we can help
We are offering a range of services, as part of the national LEAP energy and money saving service.
The LEAP service is free of charge for eligible households and begins with a visit to your home by a trained assessor, at a time that’s convenient for you. A typical visit could include:
Draughtproofing: The assessor can check for draughts around your home and can fit some basic draughtproofing equipment there and then if needed.
LED bulbs: The assessor can check the light bulbs in your home and replace older incandescent and halogen bulbs with low-energy LEDs.
Energy-saving equipment: We may also give you other equipment to reduce your bills – for example, radiator reflectors that bounce heat back into your room instead of into your walls.
Energy-saving advice: The assessor can have a chat with you about the different ways you use energy around the house, and pass on tips that will save energy and money.
Tariff check: The assessor can go through your energy bills with you and check if you could save money by moving to a different tariff. They can even do the switch for you, if you like.
Energy-efficiency improvements: If you need more substantial measures, like loft insulation or a new boiler, the assessor can refer you for any support or grants that might be available at the time.
Money-saving advice: If you’d like help with benefits, debt and money problems, the advisor can arrange a free telephone advice service for you.
“I despaired at my rising electricity bill. It went up to £170 per month for the winter months, which was way too high for a flat. I don’t have gas in the flat so rely on electricity for all heating.
I heard about LEAP from Kendal People’s Café, who shared it on social media. I emailed LEAP, who called me back very quickly to make an appointment. They were really efficient and the appointment was for the following week. Peter [the assessor] was very personable. He had ID and the visit was perfect. He did a tariff comparison and completed the switch of my energy company to a better value one – I’d been meaning to do this for weeks.
Peter looked at draughts and did a temporary improvement to my front door and referred me on for professionally installed draughtproofing through a CAfS scheme. He switched my light bulbs to LED ones, which are great. He also referred me on for an income maximisation service, to see what other money advice I can get.
I would definitely recommend LEAP to other people and am suggesting it to a friend.”
The eligibility criteria for LEAP are quite broad.
Income – Those on a low income or on certain benefits
Health – People affected by certain health conditions and disabilities
Vulnerability – Those affected by a range of circumstances, including bereavement and periods of homelessness